How to Transfer Money from SASSA Card to Capitec Bank in 2025

Transfer Funds from SASSA Card to Capitec

Transferring money from your SASSA card to a Capitec bank account is a straightforward process that empowers you to manage your funds with ease. Whether you’re receiving a social grant or child support, linking your SASSA payments to Capitec offers convenience, security, and flexibility.

This guide provides a clear, step-by-step process to help you update your banking details and transfer funds seamlessly.

How to Transfer Money from SASSA Card to Capitec Bank? (Quick Answer)

To transfer money from your SASSA card to a Capitec account, update your banking details through the SASSA SRD portal or visit a SASSA office to submit an Annexure C form with your Capitec account details. Ensure your Capitec account number, branch code (470010), and account type are correct. Once approved, funds will be deposited directly into your Capitec account.

Why Transfer Money from SASSA to Capitec?

Transferring your SASSA grant to a Capitec account offers several benefits:

  • Convenience: Access funds via Capitec’s mobile banking app, ATMs, or branches.
  • Security: Bank accounts reduce the risk of theft compared to cash or card-based payments.
  • Financial Control: Track spending, set budgets, and manage payments using Capitec’s banking tools.
  • Automatic Deposits: Link your SASSA payments to Capitec for hassle-free monthly transfers.

Step-by-Step Guide to Transfer Money from SASSA Card to Capitec

Follow these updated steps to change your SASSA banking details and transfer funds to your Capitec account:

Step 1: Access the SASSA SRD Portal

Visit the official SASSA Social Relief of Distress (SRD) portal at https://srd.sassa.gov.za. Navigate to the section for updating banking details.

Step 2: Enter Your Personal Information

Provide your 13-digit South African ID number and an active mobile number registered in your name. Ensure the phone number is accessible, as it will be used for verification.

Step 3: Verify with a One-Time Pin (OTP)

SASSA will send a 6-digit OTP to your registered mobile number. Enter the OTP in the provided field on the portal and click “Verify Pin” to proceed.

Step 4: Complete the Annexure C Form

You have two options to obtain the Annexure C (Bank Payment Form):

  • Online: Download the form directly from the SASSA SRD portal after verification.
  • In-Person: Visit your nearest SASSA office to request a physical copy. A SASSA agent can assist or print the form for you.

Step 5: Enter Your Capitec Bank Details

Fill out the Annexure C form with the following Capitec account details:

  • Account Number: Your unique Capitec bank account number.
  • Branch Code: Capitec’s universal branch code is 470010.
  • Account Type: Specify whether it’s a savings or cheque account (most Capitec accounts are savings).
    Double-check the details to avoid delays or errors.

Step 6: Submit the Form

Submit the completed Annexure C form through one of these methods:

  • Online: Upload the form via the SASSA SRD portal if prompted.
  • In-Person: Hand-deliver the form to a SASSA office for processing.
    Once approved, your SASSA payments will be directed to your Capitec account, and any existing balance on your SASSA card can be transferred.

Using Capitec Mobile Banking for Transfers

If your SASSA card balance is accessible and you’ve linked your accounts, you can transfer funds using the Capitec mobile banking app:

  1. Log in to the Capitec app (available on iOS and Android).
  2. Navigate to the “Payments” or “Transact” section.
  3. Select “Add Beneficiary” and enter your SASSA card details or account reference.
  4. Input the amount to transfer and confirm the transaction.

Note: Ensure your SASSA card allows direct transfers. If not, updating banking details via Annexure C is the most reliable method.

Is It Free to Transfer Money to Capitec?

Capitec Bank does not charge a fee for receiving SASSA grant payments into your account. However, SASSA may impose transaction fees for certain services, such as card-based withdrawals or transfers. To confirm, contact SASSA at 0800 60 10 11 or visit a local office.

Troubleshooting: Why Am I Not Receiving SASSA Payments in My Capitec Account?

If your SASSA grant isn’t reflecting in your Capitec account, consider these potential issues:

1. Incorrect Banking Details

Verify that the account number, branch code (470010), and account type submitted to SASSA are accurate.

2. Grant Eligibility Issues

Ensure your SASSA grant is still active and approved. Log in to the SRD portal to check your application status.

3. Processing Delays

Banking detail updates may take 7–14 working days to process. Contact SASSA if the delay exceeds this period.

4. Technical Issues

If problems persist, reach out to:

  • Capitec Support: Call 0860 10 20 43 or visit a branch.
  • SASSA Support: Call 0800 60 10 11 or email [email protected].

Linking SASSA Payments Directly to Capitec

To avoid manual transfers, you can link your SASSA grant payments directly to your Capitec account for automatic monthly deposits. To set this up:

  1. Visit a SASSA office or Capitec branch with your ID and Capitec account details.
  2. Complete the necessary forms to update your payment method.
  3. Confirm the change via the SASSA SRD portal or with a SASSA agent.

This ensures your funds are available in your Capitec account as soon as SASSA disburses them.

Security Tips for SASSA and Capitec Transactions

  • Protect Your Details: Never share your OTP, PIN, or banking credentials with anyone.
  • Use Official Channels: Only update banking details through the SASSA SRD portal or at a SASSA office.
  • Monitor Your Account: Regularly check your Capitec account for unauthorized transactions.

Conclusion

Transferring money from your SASSA card to a Capitec account is a simple process that enhances your financial flexibility and security. By following the steps outlined above—updating your banking details via the SASSA SRD portal or Annexure C form—you can access your funds conveniently through Capitec’s robust banking services. For ongoing ease, consider linking your SASSA payments directly to Capitec for automatic deposits.

If you encounter issues, both SASSA and Capitec offer reliable support to resolve them promptly.

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