SASSA Status Check

SASSA Statuses Meanings and Actions

When you check your SASSA status, you’ll encounter different terms that help explain where your application stands. Understanding these terms and knowing what to do next is crucial for making sure you get the assistance you need.

Here’s what the different SASSA status messages mean and the actions you should take:

“Alternative Income Source Identified”

SASSA has found that you have another source of income, so your application for the grant has been rejected.

What to do:

• Look for other help programs that might be a better fit for your financial situation.
• Visit local social services or government programs for alternatives.

“Means Income Identified”

You’re earning more than the threshold allowed for the SASSA grant, so you’re not eligible to receive the payment at this time.

What to do:

• Explore other government assistance programs you may qualify for.
• Consult with a local SASSA office for advice and alternative programs that could help you.

“Application Complete”

Good news! SASSA has completed the review of your application. Now, it’s time to stay vigilant.

What to do:

• Check your status regularly to stay updated.
• Set a reminder to check your status at least once a month.

“Bank Details Pending”

SASSA has your application, but they need your bank details to proceed with the payment.

What to do:

• Update your bank information as soon as possible.
• Log into the SASSA website or visit a local office to provide your account details.

“Reapplication Pending”

SASSA hasn’t reviewed your reapplication yet.

What to do:

• Double-check your application for any missing or incorrect information.
• If you haven’t submitted your reapplication yet, send it through the official SASSA website. Otherwise, just wait for a response.

“Period Pending”

SASSA is still reviewing your application for this payment period.

What to do:

• Be patient while they finish processing your information.
• If the status remains pending for more than a month, contact SASSA to inquire about any delays.

“Period Approved”

Congratulations! Your grant has been approved, and you’ll receive the payment for this period.

What to do:

• Check your bank account in the next few days for the payment.
• If the payment doesn’t appear, contact SASSA for assistance.

“Period Declined”

Unfortunately, you won’t receive the grant for this period.

What to do:

• Review the reason for the decline carefully.
• If you believe it’s a mistake, you can appeal the decision via SASSA’s website or by visiting a local office.

“Canceled”

Your SASSA grant has been stopped.

What to do:

• Visit the SASSA website to follow the steps to restart your grant.
• You might need to fill out a new application or provide updated information.

“Identity Verification Failed”

The information you provided doesn’t match SASSA’s records, and your identity couldn’t be verified.

What to do:

• Double-check your details to ensure they are accurate.
• Try submitting your application again, ensuring your ID photo is clear for the new face-scanning system.

“Duplicate Application”

You’ve submitted multiple applications, but SASSA only accepts one.

What to do:

• Wait for SASSA to process your initial application.
• Do not submit any additional applications until you hear back about the first one.

“Fraudulent Application”

SASSA suspects your application may not be genuine.

What to do:

• Call SASSA immediately to clarify the situation.
• Be ready to provide proof of your circumstances and explain any potential misunderstandings.

“Awaiting Reassessment”

SASSA is currently taking another look at your grant application.

What to do:

• If SASSA asks for any additional documents, submit them as soon as possible.
• Keep checking your status for updates and be prepared to provide more information if needed.

Latest SASSA Payment Dates for 2025/2026

Below is the official payment schedule for all major SASSA grants in South Africa for the financial year 2025/2026. These dates apply to grants paid via bank accounts, retail outlets, and Post Office collections.

Month	Older Persons Grant	Disability Grant	Children’s Grant
April 2025	2 April 2025	3 April 2025	4 April 2025
May 2025	6 May 2025	7 May 2025	8 May 2025
June 2025	3 June 2025	4 June 2025	5 June 2025
July 2025	2 July 2025	3 July 2025	4 July 2025
August 2025	5 August 2025	6 August 2025	7 August 2025
September 2025	2 September 2025	3 September 2025	4 September 2025
October 2025	2 October 2025	3 October 2025	6 October 2025
November 2025	4 November 2025	5 November 2025	6 November 2025
December 2025	2 December 2025	3 December 2025	4 December 2025
January 2026	6 January 2026	7 January 2026	8 January 2026
February 2026	3 February 2026	4 February 2026	5 February 2026
March 2026	3 March 2026	4 March 2026	5 March 2026

April 2025 SASSA Payment Dates

If you’re a beneficiary waiting for this month’s payout, here’s the specific payment schedule for April 2025:

Grant Type	Payment Date
Older Persons Grant	Wednesday, 2 April 2025
Disability Grant	Thursday, 3 April 2025
Children’s Grant	Friday, 4 April 2025

Be sure to check your bank account or wait for the SMS notification if you’re collecting your payment at retail stores like Pick n Pay, Boxer, or Shoprite.

SASSA SRD R370 Grant Payment Dates for 2025

The Social Relief of Distress (SRD) R370 grant follows a different payment schedule. Beneficiaries can expect payments during the last week of each month, typically between the 25th and 30th. Here’s the detailed schedule for 2025:

SASSA SRD R370 Payment Month	SASSA SRD R370 Payment Dates
January 2025	25 January – 30 January
February 2025	25 February – 28 February
March 2025	25 March – 30 March
April 2025	25 April – 30 April
May 2025	25 May – 30 May
June 2025	25 June – 30 June
July 2025	25 July – 30 July
August 2025	25 August – 30 August
September 2025	25 September – 30 September
October 2025	25 October – 30 October
November 2025	25 November – 30 November
December 2025	25 December – 30 December

Note: These dates are subject to change. Beneficiaries are encouraged to regularly check their SRD grant status and payment dates through official SASSA channels.

SASSA SRD R370 Grant Eligibility Requirements

The Social Relief of Distress (SRD) grant is an essential support program for South African citizens who find themselves in financial distress. In April 2024, the grant amount increased from R350 to R370 to accommodate the rising costs of living. However, there are specific eligibility criteria that applicants must meet to qualify for this grant.

Basic Requirements

To qualify for the SRD R370 grant, applicants must meet the following basic criteria:

• Age: Applicants must be between 18 and 60 years old.
• Monthly Income: Your income must be below R624 per month.
• No Alternative Income Sources: You should not have access to any other financial support or income sources.
• Valid South African Documentation: Applicants must have valid documentation from South Africa.
  

Qualifying Candidates

SASSA accepts applications from the following groups:

• South African citizens
• Permanent residents
• Refugees
• Special permit holders
• Asylum seekers with valid documentation

Income Thresholds

The means test is used to determine if you qualify for the SRD grant. It includes the following conditions:

• Bank Balance: Must remain below R624 to be eligible for the grant.
• UIF Linked Accounts: Accounts linked to the Unemployment Insurance Fund (UIF) will face automatic rejection.
• Multiple Account Holders: If you have multiple bank accounts, extra verification may be required.

Required Documents for SASSA SRD R370 Grant in 2025

SASSA processes applications for the SRD R370 grant through two main methods: you can either visit your local SASSA office or apply online at SASSA’s official SRD application page. Below are the necessary documents to support your application:

1. Main Identity Documents

Every applicant must provide the following documents:

• Green bar-coded South African ID (13 digits)
• Smart card ID with a clear photo
• Children’s birth certificates (if applying as a caregiver)
• Valid passport with a permit (for non-citizens)
  

2. Alternative Identity Proof

If you do not have the required main documents, you can submit alternative proofs:

• Official affidavit from a Justice of the Peace
• Department of Home Affairs temporary ID card
• Proof of application for an ID or birth certificate
• Police station certified sworn statement
• Valid baptismal certificate
• Clinic card showing your details

3. Supporting Documents from Officials

Get a sworn statement from any of the following individuals:

• Local ward councilor
• Religious leader in your area
• Traditional leader or chief
• Registered social worker
• School principal (for learners)

4. Proof of Your Living Situation

Provide documents showing proof of your living situation, including:

• Current home address
• Marriage status papers
• Divorce decree (if applicable)
• Maintenance court orders
• Police report for emergencies

5. Financial Status Documents

These documents will verify your financial status:

• Bank statements for 3 months
• Proof of no income (affidavit)
• UIF registration status
• Pension fund details
• Medical disability proof
  

6. Emergency Situation Proof

If you’re applying due to an emergency situation, submit supporting evidence, such as:

• House fire or disaster reports
• Medical emergency papers
• Death certificates (if the breadwinner passed away)
• Retrenchment letters
• Hospital records for disabilities

7. Important Rules to Remember:

Make sure that all your documents adhere to these guidelines:

• Must be less than 3 months old
• Clearly readable and properly certified copies
• All documents should be originally signed and stamped
  

SASSA also requires the following for verification:

• Working phone number
• Active email address
• Current home address
• Valid bank account details

Processing Timeline:

• Document checking: 2-3 days
• Bank verification: 1-2 days
• Final approval: 5-10 working days
  

Warning About Providing Incorrect Information:

Under Section 21 of the Social Assistance Act, 2004, providing false information can lead to serious consequences:

• Prosecution for false statements
• Delays in your grant approval
• Monthly checks to verify your eligibility

It is important to keep copies of all documents submitted and note your reference number. Check your application status regularly through SASSA’s official website or toll-free number.

By understanding the eligibility requirements and following the correct procedures, you can make sure your application for the SRD R370 grant is processed smoothly.

SASSA Appeal Process for SRD R370 Grant

If your SRD R370 grant application was rejected, don’t worry. You can appeal the decision if you believe there was an error. Here’s how to get your case reviewed by an independent tribunal.

Steps to Appeal a Rejected SASSA SRD R370 Grant

1. Visit the SASSA Appeal Website
   • Go to the official appeals page at srd.sassa.gov.za/appeals/appeal to start your appeal process.
2. Enter Your Details
   • Input your 13-digit South African ID number and the mobile number you used in your original application.
3. Send PIN
   • Click “Send PIN.” A one-time PIN (OTP) will be sent to your registered mobile number via SMS.
4. Log In
   • Use the OTP to log in to the appeals section on the website.
5. Select Appeal Month
   • Choose the specific month related to your rejection from the list of available months.
6. Submit Documents
   • Upload any missing documents that were required for your initial application. If needed, provide a brief explanation to clarify your case.
7. Submit Your Appeal
   • Review your details and uploaded documents carefully. When everything is correct, click Submit.

What Happens Next?

Once your appeal is submitted, it will be reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA). This tribunal is independent of the government, ensuring a fair and unbiased review.

Timeline for Decisions

• The review process usually takes between 60 to 90 days.
• You’ll be notified of the outcome via SMS or email once a decision is made.

How to Check the Status of Your Appeal?

You can easily check the status of your appeal by following these steps:

1. Log In
   • Go back to srd.sassa.gov.za/appeals/appeal and log in with your ID number and mobile number.
2. Check Status
   • After logging in, you’ll be able to see the status of your appeal for the relevant month.

This process ensures that your appeal is handled fairly and transparently. Keep track of your appeal’s status regularly for updates.

How to Change SRD R370 Grant Banking Details

If you need to update your banking details for the SRD R370 grant, follow the steps below to ensure all information is accurate.

For South African ID Holders

1. Go to the SASSA Website
   Visit srd.sassa.gov.za.
2. Select South African ID Holders
   Click on the “South African ID Holders” section to access the relevant page.
3. Enter Your ID Number
   Under the “How Do I Change My Banking Details” section, enter your ID number.
4. Receive a Secure Link
   SASSA will send a secure link via SMS to your registered mobile number.
5. Enter New Banking Details
   Use the link to enter your updated banking information. Double-check that all details are correct.
6. Wait for Approval
   SASSA will process the change, which may take up to 7 working days.

For Asylum Seekers and Special Permit Holders

1. Visit the SASSA Website
   Go to srd.sassa.gov.za.
2. Select Your Category
   Choose “Asylum Seekers and Special Permit Holders.”
3. Enter Your Details
   In the “Lookup Payment ID” section, input your file number, passport number, and phone number.
4. Submit Banking Information
   Follow the instructions to submit your updated banking details.
5. Wait for Approval
   The changes will be verified and approved within 7 working days.
   

SASSA Change or Update Phone Number

If you need to update your phone number on your SASSA application, follow these steps:

1. Visit the SASSA Website
   Go to srd.sassa.gov.za/sc19/contact.
2. Enter Your Details
   Provide your ID number and application reference number.
3. Update Your Phone Number
   Complete the online form with your new phone number.
4. Verify Your New Number
   SASSA will send a one-time PIN (OTP) to your new number. Use the OTP to confirm ownership.

How to Cancel Your SASSA SRD R370 Grant

If you wish to cancel your SASSA SRD R370 grant, follow these steps:

1. Visit the Cancellation Portal
   Go to the SASSA SRD Cancellation Portal.
2. Click “Cancel My Application”
   Find the “Cancel My Application” tab and click on the yellow “Click Here to Cancel Online” button.
3. Enter Your Details
   Enter your ID number and the phone number registered with your SASSA account.
4. Verify Your Identity
   Click “Send PIN” to receive a one-time PIN via SMS. Enter the OTP in the provided field.
5. Cancel Your Grant
   Click “Cancel My Grant” and confirm your decision.
6. Confirmation
   After completion, you’ll receive a confirmation SMS regarding your cancellation.

How to Reinstate a Cancelled SASSA SRD Grant

If your SASSA SRD R370 grant was cancelled and you need it reinstated, follow these steps:

1. Visit the Reinstate Application Portal
   Access the portal at srd.sassa.gov.za/sc19/reinstate.
2. Enter Your Identification Details
   Input your South African ID number and the phone number you used for your original grant.
3. Request an OTP Verification Code
   Click “Send PIN” to get an OTP via SMS for verification.
4. Verify Using the OTP
   Enter the OTP you receive on your phone.
5. Select the Reason for Reinstatement
   Choose a reason for reinstating your grant, such as “cancelled in error” or “no longer have income.”
6. Confirm the Request
   Review the details and confirm your request by clicking “Yes, I want my grant back.”
7. Await Processing
   SASSA will review your request and notify you via SMS about the status of your grant.

Ensure all your information is accurate to avoid delays and issues with your application. For further assistance, contact the SASSA helpline at 0800 60 10 11.

Conclusion

Getting the SASSA SRD R370 grant is easier if you know what to do. Whether you’re applying for the grant, changing your bank details, or appealing a decision, following the steps correctly helps things go faster.

Make sure your information is correct, check your application status often, and contact SASSA if you need help. If your grant is denied or canceled, you can appeal or ask to get it back, but remember to send the right documents.

By staying organized and following the steps, you can make sure your SASSA grant application goes smoothly.

Frequently Asked Questions

Q: Can I get R370 and another grant?

A: No, you cannot get the SRD R370 grant with other grants, except for the Child Support Grant.

Q: Can I change my bank details?

A: Yes, you can change your bank details online at SASSA’s website.

Q: What if my phone number is no longer active?

A: Visit a SASSA office with your ID to update your phone number.

Q: When will I receive my payment?

A: Payments are usually made 5–7 days after your status is approved.

Q: Can I apply again if my application is rejected?

A: Yes, you can appeal within 30 days if your application is rejected.

Q: How do I check my SASSA status?

A: Go to SASSA Status Check and enter your ID and phone number.

Q: How do I appeal a declined application?

A: Visit SASSA Appeal Page, enter your details, and upload any missing documents.

Q: What does “Pending” mean in my SASSA status?

A: “Pending” means your application is still being reviewed. Wait for further updates.

Q: Why was my SASSA application rejected?

A: Your application may be rejected for reasons like high income, other grants, or missing documents.

Q: How do I update my phone number for SASSA?

A: Update your phone number at SASSA Contact Page by entering your ID and reference number.

Q: What does “Bank Details Pending” mean?

A: This means you need to update your bank details on the SASSA website.

Q: How do I cancel my SASSA SRD grant?

A: To cancel your grant, visit the SASSA Cancellation Page and follow the steps.

Q: Can I get the SRD grant if I have UIF benefits?

A: No, you cannot receive both UIF benefits and the SRD R370 grant at the same time.

Q: How do I change my bank account details for the SRD grant?

A: Change your bank account details on the SASSA website at SASSA Website.

Q: How do I track my appeal status?

A: To track your appeal status, go to SASSA Appeal Page and enter your details.