If you’ve recently switched bank accounts or updated your financial details, keeping your SASSA SRD banking information current is critical to ensure your R370 grant payments arrive without delays. As someone who’s navigated government processes firsthand, I know how frustrating it can be when payments don’t reflect due to outdated details.
In this guide, I’ll share clear, practical steps to update your SASSA banking details in 2025, whether online, by phone, or in person, based on the latest available methods.
How to Change Your SASSA Banking Details in 2025m (Quick Answer)
To update your SASSA SRD banking details in 2025, visit srd.sassa.gov.za, log in with your ID number, select “How do I Change my Banking Details,” and enter your new account details. Verify everything before submitting. Alternatively, call 0800 60 10 11 with your ID and new bank info, or visit a SASSA office with your ID and proof of banking. Processing takes 5-10 business days.
What You Need Before Updating Your SASSA Banking Details
Preparation is key to avoiding hiccups. Here’s what you’ll need to gather before starting:
- South African ID Document
Your 13-digit ID number (from your ID book or smart card) is mandatory for identity verification. - Registered Mobile Number
Use the phone number tied to your SASSA account, it must be active to receive OTPs or updates. - New Bank Account Details
Ensure the account is in your name and active. You’ll need:- Bank name (e.g., Capitec, FNB, Postbank, TymeBank)
- Branch code (6 digits)
- Account number
- Account type (savings or checking)
- Grant Type
Specify which grant you’re updating (e.g., SRD R370, Child Support, or Disability Grant). - Stable Internet (For Online Updates)
A secure connection prevents interruptions if you’re using the SASSA portal. - SASSA Reference Number (Optional)
Handy if you’ve contacted SASSA before, it speeds up troubleshooting.
Having these ready cuts down on delays and ensures a smoother process.
How to Update SASSA Banking Details Online in 2025
The online method is the fastest if you’ve got internet access. Here’s how I’d do it:
- Go to the SASSA SRD Portal
Open srd.sassa.gov.za on a secure browser. - Log In
Enter your 13-digit ID number and follow the prompts (e.g., OTP verification). - Find the Banking Section
Look for “How do I Change my Banking Details?” under the grant services menu. - Select Your Grant
Pick the SRD R370 or other grant you’re updating. - Input New Details
Fill in your bank name, branch code, account number, and account type. - Double-Check Everything
Typos can derail payments, review carefully. - Submit
Hit submit and note the confirmation. Processing takes 5-10 business days. - Confirm the Change
Log back in after a week to ensure the update is live.
This method’s worked reliably for me when updating similar systems, accuracy is everything.
How to Update SASSA Banking Details via Phone
No internet? No problem. The SASSA helpline is a solid backup. Here’s the process:
- Dial the Helpline
Call 0800 60 10 11 (toll-free) during working hours (Monday-Friday, 8 AM-4 PM). - Verify Your Identity
Provide your ID number, grant type (e.g., SRD), and registered phone number. - Share New Bank Info
Clearly state your bank name, branch code, account number, and account type. - Get a Reference Number
Ask for one to track your request, it’s your proof of submission. - Follow Up
Wait 5-10 business days, then call back to confirm the update.
I’ve used toll-free lines like this before, patience is key, as hold times can vary.
How to Update SASSA Banking Details In-Person
Prefer face-to-face help? Visiting a SASSA office works well. Here’s how:
- Find a Local Office
Check www.sassa.gov.za for your nearest branch and its hours. - Bring Documents
Pack your ID, proof of residence (e.g., utility bill), and a bank statement or letter. - Request the Update
Tell the agent you’re updating banking details for your SRD grant. - Provide Details
Hand over your new bank info, ensure it’s clear and correct. - Verify On-Site
Ask the agent to confirm the details were entered right before you leave. - Check Progress
Allow 5-10 business days, then follow up if needed.
I’ve found in-person visits reassuring, agents can clarify things on the spot.
How to Update SASSA Banking Details via the Moya App
The Moya App is a convenient mobile option. Here’s the step-by-step:
- Download the App
Get it from Google Play or the App Store and register with your ID number. - Access Your SASSA Profile
Log in, go to the menu, and select “SASSA Account Details.” - Choose “Change Banking Details”
Tap the option to start editing. - Enter New Info
Add your bank name, branch code, account number, and account type. - Submit and Wait
Verification takes up to 10 business days, be patient. - Confirm the Update
Check back in the app to see if the new details are active.
I’ve used apps like this for quick updates, it’s straightforward once you’re set up.
Frequently Asked Questions
How Long Does It Take to Update SASSA Banking Details?
Typically 5-10 business days, depending on the method and grant type. Contact SASSA if it’s delayed beyond that.
When Will Payments Reflect After Updating?
Allow 7-10 business days post-update, 5-7 for SASSA processing, plus 1-2 for your bank.
Can I Update Someone Else’s Details?
No, only the grant recipient can make changes, with their own ID.
What If I Enter Wrong Details?
Call SASSA ASAP at 0800 60 10 11 to correct it, delays or lost funds can happen otherwise.
Does Changing Banks Affect My Grant?
No, it only updates where the money goes, eligibility stays the same.
Can I Use Email or Mail?
No, SASSA requires updates via the portal, phone, or in-person for security.