How to Apply for and Collect Your SASSA Black Card in Gauteng?

Are you a SASSA beneficiary in Gauteng looking to switch from the old gold card to the new Postbank black card? Unsure about the process or where to collect it? This comprehensive guide provides up-to-date information on the application process, benefits of the new card, and a detailed list of collection points across Gauteng. 

How to Apply for and Collect Your SASSA Black Card in Gauteng (Quick Answer)

To collect your SASSA Postbank black card in Gauteng, visit participating retailers like Pick n Pay, Boxer, or Shoprite. Bring your South African ID and proof of residence (e.g., a utility bill or affidavit). Find your nearest collection point by dialing *120*218*3# and selecting Option 1.

For support, contact Postbank at 0800 53 54 55 or email [email protected]. Switching ensures uninterrupted access to your social grant payments in 2025.

What Is the SASSA Postbank Black Card?

The SASSA Postbank Black Card is the modern replacement for the old SASSA gold card, designed to provide secure and convenient access to social grant payments in South Africa. Launched by Postbank, this card offers enhanced security features and is free for all beneficiaries.

As of April 2025, the transition to the black card is ongoing, with the old gold cards still functional but expected to be phased out soon. Switching early is critical to avoid disruptions in grant payments.

Why Switch to the SASSA Postbank Black Card?

Switching to the black card offers several advantages:

• Enhanced Security: Advanced technology protects your grant payments from fraud.
• Convenience: Collect and activate your card at major retailers across Gauteng.
• Cost-Free: The card and collection process are completely free.
• Future-Proof: Ensures uninterrupted access to grants as old cards are phased out.

Failure to switch could lead to delays or suspension of grant payments once the gold card is fully discontinued.

How to Switch to the SASSA Postbank Black Card

The process to switch to the black card is straightforward. Follow these steps:

Step 1: Locate a Collection Point

Dial *120*218*3# on your mobile phone, select Option 1, and choose Gauteng to receive a list of nearby collection points. Participating retailers include Pick n Pay, Boxer, and Shoprite stores.

Step 2: Gather Required Documents

Bring the following to the collection point:

• Your South African ID (or temporary ID).
• Proof of residence (e.g., a recent utility bill, bank statement, or affidavit).
• If collecting for someone else, a signed SASSA proxy letter and the beneficiary’s ID.

Step 3: Check Local Schedules

Some collection points organize visits by surname to manage crowds. Stay informed through local announcements or community channels to know your designated collection time.

Step 4: Activate Your Card

After collecting your card, follow Postbank’s activation instructions (typically provided at the collection point). Activation is mandatory to use the card for grant payments.

Step 5: Request Special Assistance

For elderly or disabled beneficiaries unable to travel, Postbank offers home visits. Contact SASSA at 0800 60 10 11 or visit a local Post Office to arrange support.

Gauteng Stores for SASSA Black Card Collection

Postbank has partnered with major retailers to make card collection accessible across Gauteng. Below is an updated list of collection points as of April 2025:

Vaal Area/Sedibeng

• Pick n Pay, Vaal Mall
• Boxer, Tsepiso
• Boxer, Boitumelo
• Pick n Pay, Thabong Mall

West Rand (Randfontein)

• Boxer, Umphakathi Mall
• Shoprite, Mohlakeng

East Rand (Benoni, Daveyton, Midrand)

• Boxer, Benoni
• Pick n Pay, Lakeside
• Boxer, Boulders Mall, Midrand
• Pick n Pay, Daveyton Mall
• Shoprite, Tembisa Mall

City of Tshwane and Surrounds

• Boxer, Station Square
• Shoprite, Lilian Ngoyi and Bloed Streets
• Shoprite, Pretoria North
• Shoprite, Wierdapark
• Shoprite, Nafcoc Soshanguve
• Shoprite, Nkomo Village
• Shoprite, Hammanskraal
• Shoprite, Jubilee Crossing
• Shoprite, Denlyn Mall, Mamelodi
• Shoprite, Soshanguve Crossing
• Shoprite, Ga-Rankuwa
• Shoprite, Centurion Mall
• Post Office, Church Square

Note: Always confirm the collection point’s operating hours and availability by dialing *120*218*3#.

How to Check Your SASSA Black Card Balance

Once your card is activated, monitor your grant payments easily:

• USSD: Dial *120*3210# or *120*69277# from your registered phone.
• ATM: Use any ATM (standard bank fees may apply).
• WhatsApp: Message 082 046 8553 for balance updates.
• Call Centre: Contact SASSA at 0800 60 10 11 (toll-free).

Regular checks help ensure your payments are correct and accessible.

Need Help with Your SASSA Black Card?

If you encounter issues during collection or activation, Postbank provides multiple support options:

• Customer Care Hotline: 0800 53 54 55 (toll-free).
• Email Support: [email protected].
• In-Person Help: Visit your nearest Post Office or SASSA office.

For additional assistance, refer to the official SASSA website: www.sassa.gov.za.

Frequently Asked Questions

Is the SASSA Postbank Black Card Free?

Yes, the card and collection process are free. Beware of scams requesting payment.

Can I Collect a Card for Someone Else?

Yes, with a signed SASSA proxy letter and the beneficiary’s ID.

What Happens If I Don’t Activate My Card?

You cannot access grant payments until the card is activated.

Can I Collect My Card Outside Gauteng?

Yes, check Postbank collection points for other provinces by dialing 120218*3#.

What If I Lose My Black Card?

Report the loss to Postbank immediately at 0800 53 54 55 and request a replacement.

Conclusion

Switching to the SASSA Postbank Black Card is essential for secure and uninterrupted access to your social grants in 2025. With convenient collection points across Gauteng at retailers like Pick n Pay, Boxer, and Shoprite, the process is simple.

Bring your ID and proof of residence, locate your nearest store, and activate your card to stay ahead. For assistance, contact Postbank or visit a local Post Office. Act now to ensure your financial security!